Privacy Policy

1. Introduction

Magizhan Academy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our educational platform.

2. Information We Collect

We collect the following types of information:

Personal Information:

• Full name
• Email address
• Mobile phone number
• State and district of residence
• Exam preferences and goals

Usage Information:

• Test scores and performance data
• Pages visited and time spent
• Device and browser information

3. How We Use Your Information

We use your information to:

• Provide and improve our educational services
• Personalize your learning experience
• Send important updates and notifications
• Track and display your progress
• Respond to your inquiries and support requests
• Ensure platform security and prevent fraud

4. Data Storage and Security

Your data is stored securely using industry-standard encryption and security measures. We use Supabase as our database provider, which employs robust security protocols. We do not sell, trade, or rent your personal information to third parties.

5. Data Sharing

We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who assist in our operations (under strict confidentiality agreements)

6. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your account
• Opt-out of marketing communications
• Export your data

8. Account Deletion & Data Retention

In accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India, you have the right to request deletion of your account and personal data.

Deletion Process:

• To request account deletion, please email us at contact@magizhanacademy.in
• Include your registered email address and phone number for verification
• Your account will be scheduled for deletion with a 30-day grace period
• During this period, you can cancel the deletion by contacting us
• After 30 days, your data will be permanently deleted

Data Retention:

• Purchase history and transaction records are retained for 7 years (tax compliance)
• Account deletion audit logs are retained for 5 years (legal compliance)
• Anonymized analytics data may be retained for service improvement
• Data required for legal obligations may be retained as per applicable laws

Account Recovery:

Within the 30-day grace period, you can recover your account by contacting us at contact@magizhanacademy.in. All your data will be restored.

9. Children's Privacy

Our services are intended for users who are preparing for competitive exams. If you are under 13 years of age, please use our platform under parental supervision.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through a notice on our platform. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at our contact page.